Cancellation policy

Cancellation policy

    Right of withdrawal You have the right to withdraw within

    fourteen days

    without giving reasons to revoke this contract. The revocation period is 

    fourteen days

    from the day

    The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. 

     To exercise your right of withdrawal, you must inform us (Carlotta Tafel, 36 Maradana Rd, 12070 Beruwala, Sri Lanka,, phone: 0094 342277600) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. For this purpose, you may use the enclosed model withdrawal form, which is, however, not mandatory. 

    To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.  Consequences of revocation If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

    We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

     You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. 

    You shall bear the direct costs of returning the goods.

    You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

         Sample cancellation form (If you wish to cancel the contract, please fill out and return this form). - To Carlotta Tafel, 36 Maradana Rd, 12070 Beruwala, Sri Lanka, - I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*) - Ordered on (*)/received on (*) - Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only in case of paper communication) - Date (*) Delete as applicable.     

     Deviating return costs regulation for Germany We bear the direct costs of returning the goods if the return takes place within Germany. 

     Return labels Without prejudice to your statutory rights, we will provide you with free return labels for your return within Germany. 

    We will send you the return label by e-mail.

    You can drop off the return shipment at a parcel store of the respective provider in Germany.

  Cancellation policy created with the Trusted Shops legal text editor