Shipping and returns
Once we receive your order, we need 3-5 business days to prepare your products for shipment. We will send you a shipping confirmation with a tracking link when your package has left our warehouse.
Shipping costs and delivery times
Shipping costs: 5,95 €
Free shipping for orders over 35,00 €
Delivery times: 2-3 business days
Other EU countries
Shipping costs: 9,95 €
Free shipping for orders over 79,00 €
Delivery times: 3-7 working days
Rest of the world
Delivery times: 5-10 working days
Shipping costs: 19,95 €
You can return unopened items within 14 days free of charge. As soon as we have received your return, you will receive an e-mail confirming receipt of the return. After reviewing the return, the corresponding amount will be refunded - according to the payment method you have chosen. The processing and refund can take up to 7 days. See our cancellation policy for more information.
What you need to do
If you want to return an item, please send us an email with your order number to: firstname.lastname@example.org.
Returns from abroad
We do not provide you with a return label for the return. The direct costs of returning the goods from abroad are to be covered by you.